Services

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Installation

Large diagnostic and surgical equipment purchased from Toomac Ophthalmic is installed on site by our experienced team leaders. This includes medical furniture, microscopes, lasers, slit lamps and biometers.

Servicing

Haag-Streit Lenstar biometers are covered by a two-year warranty. At expiry, an optional service plan is offered which includes annual on-site servicing, software upgrades and a thorough inspection. This ensures the continuous optimal performance of the biometer. Microscopes, slit lamps and furniture can be serviced and maintained on-site as required. Ellex lasers are covered by a two-year warranty and a servicing plan is offered thereafter.

Repair

In the event of a repair being required, Toomac Ophthalmic will ensure it is carried out in the most practicable manner with the least disruption to the customer.

Remote Assistance

24/7 remote assistance is offered for any equipment which utilises Haag-Streit EyeSuite software or that runs on Windows software, including imaging, scanning and biometric equipment.